VC's Award for Service Excellence

Vice Chancellor's Award for Service Excellence

Vice Chancellors Award

The Vice Chancellor’s Awards for Service Excellence demonstrate the value that professional staff brings to the LUMS community. Each award recognises the outstanding contributions of individual staff members beyond what is normally expected for their position.

The Award is co-sponsored by the Office of the Vice Chancellor and the Human Resources Department (HRD). Up to six awards may be given each academic year to nominees who have demonstrated sustained, exceptional service that has impacted the LUMS community.

Learn More

Eligibility

Full-time or part-time employees who have served a minimum duration of three years in their current position. These include administrative functions and staff roles supporting academic functions.
Senior leadership is not eligible (Directors, Registrar, etc.); nor are RAs/TAs, interns and contractual workers.
The individual should not have any record of disciplinary, performance or behaviour issues during the period under review.

Recipients of the Award

Will be presented a citation of excellence and a memento at the ceremony
Will receive a cash award of PKR 100,000
Will receive an invitation to a group lunch with the Vice Chancellor along with their nominators

Nomination Criteria

Nominations recognize those staff members who have rendered excellent service to LUMS during the year under review, who strive to go above and beyond the call of duty in a special situation, and/or have contributed in a significant way to the success of the university or demonstrate values and behaviours that are important to the University. Anyone can make a nomination, providing that they fulfil the required criteria. Self-nominations will not be considered.

The Selection Committee for the Vice Chancellor’s Award for Service Excellence will be administered and supported through the Office of the Vice Chancellor and HRD. The Committee will comprise of the Vice Chancellor (Chair), HR Director, a rotating HOD from administrative functions, a rotating Dean, two rotating faculty members and a representative of the LUMS Student Council.

Nomination Process

Step One: Nomination Submission

Submit your nomination online at the provided link, filling out the following information:

Nominator’s details
Nominee’s details (searchable on the LUMS phone list)
Rationale of why they should be nominated detailing the following:
i. The individual's or team’s recent work history at LUMS. Be sure to include information about their current role (job title and duties), how long they have worked at LUMS, promotions, or other positions they may have held (if applicable) and
ii. Your supporting statement of why they should be nominated. Please explain the unique qualities of the individual, or why they should receive a VC Award for Service Excellence. Explain with specific examples, how the individual has gone above and beyond their role. Refer to their job performance, abilities and skills or behaviours, and values important to LUMS. (You may choose to highlight their exceptional leadership, contribution in the form of reputational enhancement, innovation or increased value or increased efficiency and effectiveness leading to improved service.)

Step Two: Human Resources Review

The Human Resources team will receive and review the information for completion and confirmation that a nominee is not involved in any disciplinary cases. Reviewed nominations will be submitted to the committee members ahead of the Selection Committee’s Review Meeting.

Step Three: Selection Committee Review

The Selection Committee will meet to select up to six employees for the Service Excellence Awards. Each nominee will be ranked according to the award criteria by the Review Committee, using a scale of :

5-Outstanding

4-Very Good

3- Good

2-Fair

1-Average.

Frequently Asked Questions

Q. Who is eligible to be nominated?

Full-time and part-time employees meeting the required criteria are eligible to be nominated.

Q. How can I nominate myself?

You cannot nominate yourself. If you feel that you have made an extraordinary contribution this year that meets any of the excellence criteria, you may consider requesting a colleague, a line manager, or another LUMS employee to nominate you.

Q. Can I nominate more than one person?

You can submit more than one nomination; however, you will be required to fill in a separate online nomination form for each nominee.

Q. Are teams eligible for an award?

Individual nominations are preferred rather than a group. However, you may submit a nomination for more than one individual or a team if you feel the case is strong.

Q. Can I get the award if I am on probation?

Only employees who have served a minimum of three years in their current role are eligible to apply.

Q. Can I still be considered for an award this year if I received one last year?

You must wait at least three years before becoming eligible for another award.

Winners 2024

Babar Asad Khan

Babar Asad Khan

Office of Sports, Wellness and Recreation

Mr. Khan is a dedicated and visionary leader who has redefined the university's sports culture. He spearheaded the development of the Syed Maratib Ali Sports Complex, playing a key role in enhancing the sports infrastructure on campus. Under his leadership, LUMS sports teams have thrived at national and international levels, and innovative programmes like the Beginner's Camp and online fitness initiatives have enriched the community's engagement in sports and wellness. His commitment to service excellence and efforts for environmental conservation underscore his holistic approach to community stewardship.

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Lubna Atif

Lubna Atif

Office of the Registrar

With a remarkable 12-year tenure at LUMS, Ms. Atif has demonstrated exceptional leadership and innovation. Her notable achievements include successfully automating and streamlining critical university processes, such as the pre-registration/enrolment process, the directed coursework application/approval process, and the major declaration/major change process. Ms. Atif’s dedication to user-centric solutions and her ability to drive meaningful improvements have significantly enhanced operational efficiency and the student experience. Her unwavering commitment, analytical skills, and collaborative approach have made a remarkable impact on the university.

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Muhammad Afzal

Muhammad Afzal

Campus Security, General Administration and Services (GAS)

Mr. Afzal, a cornerstone of campus security at LUMS for over a decade, is known for his dedication and professionalism. He consistently exceeds expectations, expertly handling critical situations with responsiveness and discretion. His leadership has been crucial during pivotal moments including high-profile visits and emergencies, where his calm and dignified approach ensured the safety and well-being of the community. Mr. Afzal's commitment, often at the expense of personal time, has earned him the respect and admiration of colleagues and faculty alike, making him an invaluable asset to the institution.

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Sana Ayub Khan

Sana Ayub Khan

Office of the Dean, Shaikh Ahmad Hassan School of Law (SAHSOL)

Ms. Khan stands out for her remarkable dedication and leadership. Her empathy and strategic communication skills have greatly improved SAHSOL’s operations and community relations, including the establishment of the School’s communications cell. Over the past two years, she has proactively organised over 100 major events, including student socials and faculty interactions. Notable events include the ‘All Pakistan Pedagogical Training for Legal Academics’ and the ‘Reference in Honour of the Justice Late Retired Fazal Karim’. She consistently exceeds expectations by fostering a collaborative and inclusive environment and making significant contributions to advancing SAHSOL’s vision.

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Shaharbano Raza

Shaharbano Raza

Office of Accessibility and Inclusion (OAI)

Ms. Raza exemplifies dedication and professionalism in her work. She has become a key figure in shaping and implementing policies within OAI, particularly in her role as Convenor of the Sexual Harassment Inquiry Committee. She is renowned for her calm and kind demeanour, and meticulous handling of sensitive cases. Her unwavering commitment is evident in her leadership, her ability to manage complex tasks, and her dedication to upholding the university's values. Her contributions, including the development of a reference repository for OAI, have significantly enhanced LUMS' approach to fostering a supportive and inclusive environment.

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Syed Zajif Hussain

Syed Zajif Hussain

Department of Chemistry and Chemical Engineering, (SBASSE)

Mr. Hussain has been an integral part of LUMS since 2009. Known for his technical expertise and dedication, he has significantly contributed to scientific research, teaching, and laboratory operations. His proficiency in operating and troubleshooting advanced equipment, along with his proactive mentorship of students and staff, has greatly enhanced the department’s productivity and research capabilities. Mr. Hussain’s commitment to maintaining lab infrastructure and supporting diverse research projects has significantly contributed to the department’s success.

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